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Thursday, August 28, 2008

Cisco’s PostPath Acquisition: More Light on Cisco’s UC Roadmap

Yesterday, August 27, Cisco announced agreement to acquire PostPath, a startup in the e-mail and calendar server market. PostPath has produced a web-based messaging engine that reportedly includes emulation of Microsoft Exchange, apparently down to the level of the Exchange RPC interfaces.

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UC Obstacles: It’s Not the Technology...or Is It?

There’s been a fever in the industry to claim UC as the “thing” to do, hawk and implement. I’ve come to terms to accept UC in the eyes of the users and not the vendors. It seems that the biggest obstacle facing UC isn’t the technology: the magic glue that binds us to everyone else at a moment’s notice, or even buggy software. Instead it’s human behavior.

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Cisco Acquisition Aims at Microsoft? (Updated)

This acquisition by Cisco, of a company called PostPath, looks an awful lot like Cisco is gearing up to go head to head with Microsoft's Unified Communications strategy.

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Comes a Time When You Settle Down

Our next VoiceCon webinar (register here) poses a question that has made me think. The Webinar is titled, "Taming the Nomad--How to Accomplish More by Moving Less," and its premise is that the ever-increasing desire for mobility may be tempered by the realities of the current energy situation. In other words, how do you plan for an environment where workers who used to take mobility for granted are now much more conscious of the amount they're spending to drive or fly? And how can communications technology help you deal with this changing reality?

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Monitoring Videoconferencing Endpoints

I was talking with Joe Frost of Psytechnics, about the quality-monitoring company's future directions, and Joe said that they're focusing on monitoring of video endpoints, and that they're not seeing much reason to get into the business of QOS monitoring for Unified Communications endpoints.

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Middleware for Microsoft OCS and IP-PBXs?

A company called Covergence is out with a gateway that aims right at the problem that any enterprise will face as it plans its migration into Unified Communications: Getting all of the pieces to talk to each other.

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Preparing For Alternative Energy

As a followup to Building Your Own Power Plant, I wanted to share some of what we’ve learned over the past year in our building and energy projects.

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More on Social Software and UC

I’ve received a few emails about last week’s post on social software and unified communications, so I’d like to expand on some of my comments.

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How Will the Economy Impact the Enterprise Budget?

We’re in one of those times when the questions occupying the minds of executives undergo a radical change. Gone are questions like who will win what sporting event or maybe the next management golf tournament. In their place is “What’s happening in the economy?” and “What happens to my budget?” There’s good news and bad news; two items in each, in fact.

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Social Software and UC

I've been thinking a lot about social software lately. The UCStrategies.com team is in the process of adding a social software community to our website, and last month I joined the ranks of twitterers (or is it tweeters or twits?) using Twitter, the micro-blogging service. In addition, there've been some interesting discussions about unified communications on some of the Google Groups I'm in. This all leads me to wonder, how does social software relate to UC?

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IP CONTACT CENTERS

Gores-Siemens Joint Venture: The Contact Center Perspective

Despite the respectable amount of coverage of The Gores Group acquiring majority ownership of Siemens Enterprise Communications, one aspect of the newly formed joint venture that no one seems to be examining in much detail is SER Solutions. SER is the contact center solution developer that has been in the Gores por ...

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IP COMMUNICATION REGULATION

Planning for VoIP E-Discovery

E-Discovery has been growing concern for the IT organization. E-discovery is now a concern for the communications manager as well. In my previous blog, “VoIP, E-Discovery and the Law”, I discussed what e-discovery is for voice communications, and the ramifications that ...

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