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Ensuring Enterprise-Quality Video and Voice
Wed, 3 Dec 2008 14:00:00 EST
At the close of this past year, we shut down the BCR training business. But our trainers, many of whom also blog on this site and speak/teach at VoiceCon, are carrying on with their own business. These individuals know their respective subject matter inside and out, and collectively represent well over a century's worth of experience in the telecom/UC business. They're the best in the business and you should check them out if you have training needs.
It seems that saving money will be a recurring theme for 2009, and in the mobility space the cellular budget will be the best place to start. Analysts estimate that cellular services now represent about 25% of the telecom budget, and that percentage is growing steadily with the increased use of mobile services coupled with the byzantine pricing plans offered by the cellular carriers. As a large percentage of that cellular usage occurs while the user is in the office, migrating that traffic to a wireless LAN is an obvious alternative. At VoiceCon San Francisco last month, I heard an interesting testimonial for the cost effectiveness of WLAN voice and fixed-mobile convergence.
Via GigaOm, Cisco seems to be adding another piece to its email- and specifically Outlook-integration strategy, by investing in a startup called Xobni.
The WagEd PR folks sent over this list of 10 predictions for UC in 2009, from Gurdeep Singh Pall, who heads Microsoft's UC group:
Ten Predictions for UC in 2009Two years ago, most people had never heard of unified communications. Today, as the combination of cost savings and productivity improvements that UC solutions can deliver has become clear, adoption of UC technologies and approaches has moved to the top of the list of IT priorities for many companies. Forrester Research recently found that more than four out of five enterprises in North America and Europe were deploying or piloting UC solutions.
We always talk about implementing Quality of Service (QoS) to support voice or video, but the most prominently used approach is DiffServ, which is really a Class of Service (CoS) mechanism. What is going on here? What is the difference, and what do I really need to make my voice and video conferencing behave well?
"VOIP is DEAD" rang out from the blogosphere shortly before the clock struck midnight on December 31st, signaling the end of one year and the start of another. The call was led by Alec Saunders and Om Malik arguing that VOIP as a vision of radically transforming communications is dead, that instead we've basically replaced the PSTN with an IP-based clone. (See more reaction on my fellow VoiceCon panelist Dan York's blog here).
Om Malik has a post about an Indian startup that's promoting VoicePHP, which it's pushing as a way to integrate voice with Web apps that's simpler than VoiceXML, which would be the current default choice. There's some discussion in the comments about which is better for accomplishing the integration, VoiceXML or VoicePHP, but one commenter cuts to the heart of the matter:
Here's some thoughts from Sorrell Slaymaker, a reader and a consultant with a background in IT for the health care industry.
The Bear hasn't struck ADTRAN as hard, and I'd argue that the Bull is leaning more towards ADTRAN. Here's why.
It's time to think about our resolutions for the New Year. I expect we all have one or two in common, like taking better care of ourselves, breaking long-standing and nasty habits and spending more time with our friends and loved ones.
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Europe's mobile infrastructure is more advanced than that of North America's. Its mobile UC trend isn't quite as far ahead, however. READ MORE »
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